Lifetime ServiceLifetime ServiceOur company has set in place the regulated systems needed to produce results and provide our clients with reverse logistics solutions tailored to specific needs. We offer Relationship Management including complete call center activity from the first call through service request conclusion and customizable technical phone support.
• CD Players
• VD Players
• Receivers
• Digital Cameras
• Speaker Docks
• Microconsoles
• Dedicated Consoles
• Handhelds
• Mobile Phones
• Tablets
• Laptops
• Radios
• Drills
• Vacuums
• Carpet Cleaners
• Fans
• Amps
• Mixers
• Mics
• Speakers
• Audio Interfaces
• Coffee Makers
• Blenders
• Western New York Only
• Lower your technology budget: Repairing broken electronics costs half of what you pay for brand new devices. Now that every employee needs some sort of communication device; think about how much that adds up to.
• Keep personalized devices: Your employees already have their accounts set up and apps downloaded to fit their needs; it’s a hassle to set up a new device
• Reduce e-waste footprint: Did you know that the U.S. produced over 7 million tons of e-waste in 2014? Worse is what happens if that e-waste is exported overseas to poor countries like Ghana or Nigeria.
• Industry-leading turnaround times: The average repair rate for tablets is less than a day! Laptops and gaming average 2 days! Pro Audio units average 5.2 days!
• Established 1989 and currently expanding: We have been repairing electronics for over 25 years. We are constantly evolving to the pace of new technology and growing to meet and cater to our clientele’s needs
• ISO: 9001 certified and BBB A+ rating: We are a customer-centric company always striving to give you the best experience possible and we have the processes in place to ensure we provide quality and value to you
• Online account portal access: We’ve made your business account even easier to use by creating an online portal for all your past and present claims.
• Individual account management: Whether you require weekly, monthly or occasional reporting, automatic emails or immediate downloads are available.
• Exchange transportation available: We will work with you to arrange for pick-up and drop-off transportation based on your business needs.
Our company has set in place the regulated systems needed to produce results and provide our clients with reverse logistics solutions tailored to specific needs. We offer Relationship Management including complete call center activity from the first call through service request conclusion and customizable technical phone support. Parts Inventory and Fulfillment. Repair including component level repair process attaining less than 3 day turnaround time. Shipping with transportation options including 3-leg process, Advanced or Quick Exchange for shipping exchange when a defective unit is received. Refurbish by creating B-stock inventory from defective units as well as Package-Label-Return to ship refurbished units to distribution centers. Replace with new or B-stock units, Re-Pack including quality control to classify returns to create inventory for re-sale, and Recycling, as we are a certified NYSDEC drop off facility.
• Asset Recovery
• Returns Management
• Fraud Protection
• After-sales Support
• Call Center Management
• Customer Product Triage
• Pick, Pack, Ship Distribution
• Warehousing and Fulfillment
we will have your repair returned to you quickly and in a timely manner.
+1(800)447-0092
NEW YORK: HEADQUARTERS
1955 Wehrle Drive
Williamsville, NY 14221
CALIFORNIA
3190 Chicago Avenue
Riverside, CA 92507
info@lifetimeservice.com
we will have your repair returned to you quickly and in a timely manner.
+1(800)447-0092
NEW YORK: HEADQUARTERS
1955 Wehrle Drive
Williamsville, NY 14221
CALIFORNIA
3190 Chicago Avenue
Riverside, CA 92507
info@lifetimeservice.com
CONTACT
+1(800)447-0092
NEW YORK: HEADQUARTERS
1955 Wehrle Drive
Williamsville, NY 14221
CALIFORNIA
3190 Chicago Avenue
Riverside, CA 92507
HOURS
Monday: 9AM–6PM EST
Tuesday: 9AM–6PM EST
Wednesday: 9AM–6PM EST
Thurday: 9AM–6PM EST
Friday: 9AM–6PM EST
Saturday & Sunday: Closed