Our Repair Process

At Lifetime Service and Solutions, we repair, refurbish, and recycle consumer electronics, computers, and communication devices. In these unprecedented times when you rely on electronics more than ever, we are proud to support businesses and the work-from-home community.

As an ISO9001:2015 certified facility using Lean processes, we strive to efficiently and quickly return your broken device to working order. The processes and worldwide supply chain that we have developed over 31 years allow us to set industry standards for repair rate and turnaround time.

Be confident in sending your repair to Lifetime Service.

Step 1: Receiving

•  Receive broken product
•  Set up a unique unit ID
•  Tech evaluation commences
•  List repair parts for product
•  Customer quote created
•  Obtain approval from customer

Step 2: Analyzing

•  Approval received
•  Technician is assigned to repair
•  Unit is disassembled for repair

Step 3: Repair

•  Repair commenced
•  Test product for issue/failure
•  Repair completed
•  Technician runs final tests for product

Step 4: Return

•  Testing completed
•  If fixed, the repair moves to repacking
•  All extras are packed with product
•  Product us ready to be shipped to customer upon payment
•  Product is returned to customer fully repaired and ready to use

Our Green Initiative:

Repair, Reclaim, Recycle.

Our way for a less toxic world through proper disposal of batteries, electronics, and hazardous waste.

Contact Us

With locations in both New York and California,

we will have your repair returned to you quickly and in a timely manner.

+1(800)447-0092

NEW YORK: HEADQUARTERS
1955 Wehrle Drive
Williamsville, NY 14221

CALIFORNIA
3190 Chicago Avenue
Riverside, CA 92507

info@lifetimeservice.com

Contact Us

With locations in both New York and California,

we will have your repair returned to you quickly and in a timely manner.

+1(800)447-0092

NEW YORK: HEADQUARTERS
1955 Wehrle Drive
Williamsville, NY 14221

CALIFORNIA
3190 Chicago Avenue
Riverside, CA 92507

info@lifetimeservice.com

CONTACT

+1(800)447-0092

NEW YORK: HEADQUARTERS
1955 Wehrle Drive
Williamsville, NY 14221

CALIFORNIA
3190 Chicago Avenue
Riverside, CA 92507

info@lifetimeservice.com

HOURS

Monday: 9AM–6PM EST

Tuesday: 9AM–6PM EST

Wednesday: 9AM–6PM EST

Thurday: 9AM–6PM EST

Friday: 9AM–6PM EST

Saturday & Sunday: Closed