OUR COVID-19 RESPONSE

Our support of essential businesses including the health care, education, and work-from-home communities have allowed us and our national depot services to remain open during this crisis. We continue to adhere to governors’ guidelines in both New York and California.

As of July 6, we were able to reopen our NY facility to walk-in customers by adhering to CDC guidelines.

The following protocols are in place:
• Customers are required to make an appointment through our website. This allows our customer service team to create a work order before arrival to minimize your time in the facility.
• Appointment times are spaced out to allow only one customer at a time.
• Our customer service team will perform a disinfecting process after each customer.

Unfortunately, California has suffered a setback in metrics that prevents us from instituting these protocols at our Riverside location. Once the governor and the city move into phase 3 of reopening, we will make local dropoff and pickup available again.

Our commitment to the safety and health of our employees and our customers is still our number 1 priority. As each state moves into the next phase of re-opening, we will finish constructing safe environments for our local customers to drop-off and pick up their electronic repairs.

Need to make an appointment?

Our commitment to the safety and health of our employees and our customers is still our number 1 priority. All visits to Lifetime Service & Solutions at our Williamsville location for recycling, repair drop-off, pick-up, and other device services, must be made through this link. Please click the “book now” button and follow the prompts.

Our Riverside location for drop-off and pick-up services is still closed.